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  1. #1
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    Potential Service Problem

    So i checked my route and I have 2 days left. I did renew my subscription last night (I couldn't make it to the renew page since the prices went down). I can see the pending charge on my credit card statement so I know the authorization went through. If not then it wouldn't even be pending. So with the current issues happening it is possible I would be without service indefinitely since I cannot renew. Would anyone happen to have an ETA on when renewal issues server-side would be resolved? Should I just use NFPS or Rocket instead?

  2. #2
    Super Moderator at Work catz's Avatar
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    Who are you tring to renew with?

  3. #3
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    Quote Originally Posted by rockycat View Post
    Who are you tring to renew with?
    IKS66 but I know the site is under maintenance. Should I use a different server?

  4. #4
    Super Moderator at Work catz's Avatar
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    Do so at your own risk as it may have gone through with 66.

  5. #5
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    Quote Originally Posted by rockycat View Post
    Do so at your own risk as it may have gone through with 66.
    So you are saying it may have gone through and if so then it's just a matter of waiting a few days for my subscription to renew?

  6. #6
    Transparent Wall Technician crazed 9.6's Avatar
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    pending transactions and even transactions seen as Array, have been known to go thru.

    We have no update yet as to when the work underway will be completed, but that may be the reason for the delay.
    Contacting the payment gateway used is another way to check on transaction progress.
    I must not forget, we must not forget, that we are human beings.
    - Ren

 

 

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