factory reset

[jc cell]

ok i was told it may be my cable ok wend got me a new cable $40. still same thing blue screen with light blue bubble, it look like a bubble,it circle in different size in blue and has not else on the screen but that for the last 2 days it been like that, do you thing to do a factory reset will work ? thanks jc cell

[exnvalid]

Sounds like a software issue what exactly shows up is it possible to post images and btw $40 dollars some expensive cable lol

[jc cell]

attachments_2016_04_10.zip
this all i get it happy 2 days ago jc cell

[ilan]

That's the background image for Kodi's Confluence skin. I'm not sure why the horizontal home menu is not showing up.

https://www.youtube.com/watch?v=gECr0v6imXQ

[jc cell]

that my ? y is i home menu is not showing up. it the only thing that come up for the last 2 days nothing else my ? SHOULD I DO A FACTORY RESIT thanks jc cell

[4wheelin]

you need to tell us more info -box you have -what you have done up until now

[jc cell]

i have adroid cs918g plus i haVEBEEN WATCH TV ALL DAY THE NEXT DAY THIS WITH I GOT NOTHING ELSE thanks john

[ilan]

It sounds like Kodi's start-up window got corrupted somehow. A factory reset should get you back to a working state, but you will lose your add-ons and settings. If you don't have that much to lose, it may not be an issue. The other option: If you wanted to/could upgrade Kodi, you would end up with a clean, working Kodi, and you wouldn't sacrifice your add-ons.

[jc cell]

thank you i doing reset