ISP Connection to Server

[Bmoe]

What should I be looking for if troubleshooting my ISP's connection to the IKS66 server? I saw another member doing pings to the server. Is this a good method and if so what should I be looking for? Also if not then what is the correct method to troubleshoot?

EDIT: Just sent 20 packets and results below

Pinging 66.iptv66.tv [31.220.2.42] with 32 bytes of data:
Reply from 31.220.2.42: bytes=32 time=123ms TTL=55
Reply from 31.220.2.42: bytes=32 time=342ms TTL=55
Reply from 31.220.2.42: bytes=32 time=170ms TTL=55
Request timed out.
Reply from 31.220.2.42: bytes=32 time=136ms TTL=55
Reply from 31.220.2.42: bytes=32 time=303ms TTL=55
Reply from 31.220.2.42: bytes=32 time=191ms TTL=55
Reply from 31.220.2.42: bytes=32 time=188ms TTL=55
Reply from 31.220.2.42: bytes=32 time=102ms TTL=55
Reply from 31.220.2.42: bytes=32 time=230ms TTL=55
Reply from 31.220.2.42: bytes=32 time=128ms TTL=55
Reply from 31.220.2.42: bytes=32 time=145ms TTL=55
Reply from 31.220.2.42: bytes=32 time=167ms TTL=55
Reply from 31.220.2.42: bytes=32 time=118ms TTL=55
Reply from 31.220.2.42: bytes=32 time=134ms TTL=55
Reply from 31.220.2.42: bytes=32 time=119ms TTL=55
Reply from 31.220.2.42: bytes=32 time=113ms TTL=55
Reply from 31.220.2.42: bytes=32 time=350ms TTL=55
Reply from 31.220.2.42: bytes=32 time=210ms TTL=55
Reply from 31.220.2.42: bytes=32 time=159ms TTL=55


Ping statistics for 31.220.2.42:
    Packets: Sent = 20, Received = 19, Lost = 1 (5% loss),
Approximate round trip times in milli-seconds:
    Minimum = 102ms, Maximum = 350ms, Average = 180ms