I'm not sure as to what is going on but it appears the servers are online, I do connect to them although freezing continues to be a problem with the servers or the internet service they are connected to ?? I should add, I'm using a new Docis 3.0 modem with a new high end router configured with the AVOV Vixo 2 with a high quality of service, (qos). So, my guess is the freezing issue relates to too much demand on the available servers or the internet service they are connected to. Hard to be certain as to where the problem is although the freezing is minimal during early, early hours of the morning, after 2 am