Passing the buck

[juan_vale]

I was asked by the staff here to email all relevant information about my problem to [email protected]. So I sent them all the info along with a photo of my MAC. This is their answer....


Email_3.jpg

Click image to enlarge.

[wickedjoker]

Dang that is jacked up! Did you also try Papaio?

[juan_vale]

No, because I'm with IKS66 and they's the guys to sort out the problem. At least I got a reply to my email... not what I wanted though.

[wickedjoker]

yeah that is a bummer maybe a mod can jump in but I thought IKS66 had there own forum separate from here.

[juan_vale]

yeah that is a bummer maybe a mod can jump in but I thought IKS66 had there own forum separate from here.

IKS66 does... mainly deals with satellite problems... Sammy (Mod) there also suggested I send email to support. Their sister site IPTV66 sends you here when you click on 'forum'

[JoeSshmoe]

what happens when you try to change your mac in route checker on the iptv66 site?

[crazed 9.6]

We try and use fta66.com for IKS66 stuff generally and this site for IPTV stuff.
Thats why you see iks66.com have the link posted for iks66 IPTV help to here.
It generally works well, some IPTV discussion over there @ fta66 and that is fine, but mostly the IPTV stuff is directed here

Are you still not able to Link your MAC juan_vale ?

[Marley]

juan_vale your not running again ?

[juan_vale]

juan_vale your not running again ?

We try and use fta66.com for IKS66 stuff generally and this site for IPTV stuff.
Thats why you see iks66.com have the link posted for iks66 IPTV help to here.
It generally works well, some IPTV discussion over there @ fta66 and that is fine, but mostly the IPTV stuff is directed here

Are you still not able to Link your MAC juan_vale ?

Yes.. I do have service but no thanks to those guys over there... it's SNAFU. My first route expired on Feb 14th and I was sent a new route that started working on the 14th. Then we had the N/A problem for a week and after that the MAC all zeros. After I emailed them on Saturday I was reading a thread by Dara who told someone to make sure his MAC had been released from a previous route, so I checked my old route that had gone to expired and 00's and what do you know... it was active and had 29 days left on it. So I used that to log in and it's been working fine. This is the old route which had expired, the one shown in the email is the new route which worked for a couple of days after the N/A problem.

I tried to reset the MAC but it wouldn't let me so I may have further problems down the road but I now know who to contact if I have problems LOL. I was reading today that you can only change the MAC's to 00:1A:78 or 00:1A:79 so that may have been the problem as I tried all zeros, so will try later, but for now I'm scared to change anything in case it screws up. (If it ain't broke don't fix it)