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  1. #1
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    Avov and donation

    please help i have a avov with a donation that expired 5 days ago and i do not have the information like the order number or the donation number to to renew the question is if i buy a new donation and go and enter my mac address do you think the system from rocket will come back saying the mac address is already exist and if that is the what will happen what would be the solution please help thanks

  2. #2
    Transparent Wall Technician crazed 9.6's Avatar
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    Quote Originally Posted by faracci View Post
    please help i have a avov with a donation that expired 5 days ago and i do not have the information like the order number or the donation number to to renew the question is if i buy a new donation and go and enter my mac address do you think the system from rocket will come back saying the mac address is already exist and if that is the what will happen what would be the solution please help thanks
    this is a good point. And a concern.

    I have been doing alot of Order searching and etc last while and that MAC already excists message is a real troublesome issue.
    Especially with an avov that has a dedicated MAC addy. What I would try is sent a snapshot of the MAC sticker on the bottom of the box, with new order.
    I would also try a new order with iks66.com so you can order one month and then if that works okay, then you can renew (keep that order number next time )
    I must not forget, we must not forget, that we are human beings.
    - Ren

  3. #3
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    i just found my donation number and checked it and its expired so since i have my donation number any suggestion please help thanks

  4. #4
    Transparent Wall Technician crazed 9.6's Avatar
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    renew that donation then. That way you should have no issues with the MAC addy. Include the MAC addy to be used in the order too. Ensure it is correct.
    I must not forget, we must not forget, that we are human beings.
    - Ren

  5. #5
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    thank you for all of your help.


    Cheers

  6. #6
    Super Moderator at Work Marley's Avatar
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    if you could change it to all zeros the old one

  7. #7
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    i contacted rocket staff and asked them to delete my MAC address and i think its the way to go. i will let you know what happens .

    thank you
    Last edited by faracci; 02-29-2016 at 10:36 PM.

 

 

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