My issue is that my box Mag address is in lower caps

[rodneygranel]

donate here and you good to go

Hi,

I beleive I have an issue with authentication as well. I tried linking my MAC address and believe I found the issue:

My issue is that my box Mag address is in lower caps and the one on the route # is in CAPS, I am not able to change the caps to lowercaps on the Mac address change section. Any suggestions?

[theone]

No need to hijack someone else's thread so the post has been moved.

[big dady]

Caps is not the problem or every mag box would have the same problem as you. make sure you type the mac correctly and do a reset

[rodneygranel]

Thanks!

Tried to do a reset and got the following message:
You have reached the maximum searchs per day, please try again in 24 hours. !

[rodneygranel]

Thanks for the guidance now everything is up and running!!!