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  1. #1
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    They changed the Donation checker

    I have a Mag 254. I have had it working fairly good for quite a while. Until now that is. I can't get the horizontal barber pole to load. I went to check or reset my Mac address and donation code. Low and behold, they changed the criteria that you have to input and now they want an order number as well. I had a catastrophic computer failure in the fall and lost everything. I still have my donation code only because I had it written down on a piece of paper. Who do I contact to find out my order number? Any ideas?

    Coyote Jack

  2. #2
    tester
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    you should have got a order number when you place the order with user and password in your email

  3. #3
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    Yes I probably did, but when I say I lost everything, I mean I lost everything. Thanks for the try though.

    Coyote Jack

  4. #4
    Super Moderator at Work catz's Avatar
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    He did get the order number but did not write it down. May be lost in the sea .

  5. #5
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    this is why your email accounts should be switched from pop to imap. if your computer goes down your email is held on your isp's server and can be gotten easily from another computer always safe just the way you left it

  6. #6
    Junoir Member
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    I am in the same boat.
    service expires in about 35 days

  7. #7
    Ambassador DarkSide's Avatar
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    Quote Originally Posted by Coyote Jack View Post
    I have a Mag 254. I have had it working fairly good for quite a while. Until now that is. I can't get the horizontal barber pole to load. I went to check or reset my Mac address and donation code. Low and behold, they changed the criteria that you have to input and now they want an order number as well. I had a catastrophic computer failure in the fall and lost everything. I still have my donation code only because I had it written down on a piece of paper. Who do I contact to find out my order number? Any ideas?

    Coyote Jack
    if you have the donation number, and email used to purchase, send an email to [email protected].. they should be able to give you the info

  8. #8
    TV Addicted
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    Thanks Darkside, I'll give it a try.

    Coyote Jack

 

 

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