I've donated last June and my order # is 13 digits not the 16 that are required for the new portal.
Theres a MAC address linked right now however it needs to be reset. Please assist.
I've donated last June and my order # is 13 digits not the 16 that are required for the new portal.
Theres a MAC address linked right now however it needs to be reset. Please assist.
You need the order number that came with your e-mail and donation code when you purchased it.. The powers that be just changed it, used to be only donation code needed.If you bought from a reseller get info off him, good luck on that though. Lucky my mac is ok for now as i do not have order number since i bought from reseller.
I do have the order number and the code. i bought directly from iks4less.. the portal seems to not be taking my old order number though as its not enough digits.
i used to be able to get in using the 13 digit number, thats how i input the MAC address in the first place.. Would iks4less even provide the 16 digit? wasnt aware that they are a reseller
Not sure if they are from the ones supported in this forum. I took a look at their page and the price they offer is not the same of what we pay on IKS66, NFPS and rocket
Good Luck trying to get the transaction ID from them, they may have bought a bulk number of subscriptions and may be hard to link the transaction number to your account.
Let us know how it went.
Last edited by Dmaster_PR; 02-04-2016 at 07:19 PM.