Not working at all

[jrbill1991]

Guys, i'm really worried, because my case is different than yours:

I'm trying to change the MAC address but I need to put the order number and the route number. When I do that, there is this message: "Allow us 24-48 hours to process your order after purchase or check if your credit card was charged."

Before that I only needed to inform the route number to change the mac

I renew it monday, And i'm using the route and order numbers that I received when I bought it for the first time to try to change the mac, but keeps showing me the 24-48 hours message, when I renew it I didn't receive anything, but I saw the information that I had the plan renewed for more 30 days when I could change the Mac for the last time.

[crazed 9.6]

Guys, i'm really worried, because my case is different than yours:

I'm trying to change the MAC address but I need to put the order number and the route number. When I do that, there is this message: "Allow us 24-48 hours to process your order after purchase or check if your credit card was charged."

Before that I only needed to inform the route number to change the mac

I renew it monday, And i'm using the route and order numbers that I received when I bought it for the first time to try to change the mac, but keeps showing me the 24-48 hours message, when I renew it I didn't receive anything, but I saw the information that I had the plan renewed for more 30 days when I could change the Mac for the last time.

until things get back to normal, there is not much that anyone can tell you.
Sounds like your new order did not go thru yet, but give it some time , more time, till things get working correctly, then we can address what you are concerned about

[jrbill1991]

until things get back to normal, there is not much that anyone can tell you.
Sounds like your new order did not go thru yet, but give it some time , more time, till things get working correctly, then we can address what you are concerned about

I understand.

I believe that it went thru, because before I renew it, I had the information on the "link a mac" link that It was missing 1 day to the service expire, after I renew it, it went back to 30 days.

Anyway, I will wait.

[Marley]

any of us will help you but today many good things are happening and they are working hard on server and all

[tito1982]

any of us will help you but today many good things are happening and they are working hard on server and all

What kind of good things? They found that more than twice of the users where leechers that didn't pay for the service?

[tito1982]

Service is down all channels, only porn and VOD working

at least the most important ones work. They know that we prefer to have porn rather than sports channels xD

[legsdiamo]

I just started getting the input credentials message, but I always had them in, and every time I enter them the message keeps coming back, any suggestions?

[Marley]

click exit

[legsdiamo]

Still having the same issue and the server is indicating lock

[ftares]

Same to me ..rebooted 3 times and guide is loaded after a long while but none channel works ...i got 3 boxes and same on all of them