Renew rockets

[sutterhome]

What happens if you renew with days still active?do those rollover or are they gone? My priest asked me for help

[mbry]

Not sure but you can't renew til you are within 30 days before or 30 days after donation expires.

[big dady]

You can tell your priest that it will rollover

[mbry]

You can tell your priest that it will rollover

It appears I was wrong. So you can renew a existing donation before the 30 day before or after window and it will add 365 days to whatever I have left on my present account?
Thanks

[catz]

Time starts when you renew.

[sutterhome]

more confused. so if there are still days on account you will lose them if you go renew early and it will just show 365 as remaining days?

[catz]

Correct...........

[mbry]

Correct...........

That's the way I originally understood it. You can't add more days to a existing donation, not sure why. Turning away money IMO.

[catz]

don't see how that is turning money away and it is posted all over the web to time the renew.

[mbry]

don't see how that is turning money away and it is posted all over the web to time the renew.

I think what sutterhome wanted to do(me too) was to extend his active donation before being close to expiration. I had some extra money that I would like to spend on my IPTV donation now maybe not so much 6 mths down the road. I would like to extend my donation to maybe 2 or 3 years so I don't have to think about it for awhile. Can't do it.
I want to give you money......But IPTV rocket won't take it. That in my opinion is against everything I was taught about doing business. Don't turn away a customer that wants to spend money with you. Maybe they should rethink that policy. I makes it appear to the customer that there is a lack of confidence that you are going to be around more than a year.