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  1. #1
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    contact service provider. aunthentication failed

    I have a mag 254 and from last night I got a message please contact service provider. I unlink my Mac and relink it and then getting authentication failed.

    I tried on numerous occasions up till this morning. I rebooted modem but that did not help.

    I then turn and put my Mac in a friends android box to see if it will work and it did work

    So I am lost as to why I would get those messages with my MAG254 .
    Any help will be greatly appreciated

  2. #2
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    I updated the software and it is working now

  3. #3
    Junoir Member
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    I just did the update from version = 0 to version = 218 and same problem ?.. any other suggestions ??
    Last edited by diver; 01-10-2016 at 04:09 PM.

  4. #4
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    Unlink your Mac address and wait for about a minute and put back in your Mac address. Reboot the mag

 

 

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