Box blocked

[faracci]

can you please help i keep on getting this error message ( your box is blocked by the server please contact your server provider ) i checked my donation its active and yes.. thank you

[crazed 9.6]

go into your system settings and into updates and check if an update is available.

When you depress a button on the remote, give it a sec cause at times in that update option it may take a second or two to react.

[faracci]

i did that and there is no updates the box is up to date thanks for your reply and your help .

[Marley]

your mac address is bad or donation or url

[faracci]

my donation is good and the url is correct i checked it over and over i can not figure out whats wrong but i am going to keep on trying thanks

[Marley]

did you use the right mac address from fuse i think you missed something

[faracci]

yes sir exactly as shown

[Marley]

do this turn off router for few mins then when all green turn your box on see if that helps

[faracci]

did it as you said and still the same , i am giving up for tonight will work on it again tomorrow after work but thank you for all of your help and happy new year to you and to your family .


Cheers

[Marley]

thanks but i still think its the mac address or url what is you url