mac keeps disconeting from papiao

[shincho]

I have a Tvonline and went PAIAO to assign the mac, and work for a day and the next day is removed from
site, then i assign my mac again and disappear again from papiao, i do factory reset , may be some one is using the same mac , any one have this problem,

[Farmer1]

If some one else tried the same mac they wouldn't register it for the second user

[Marley]

very true on that try again mac should no change

[shincho]

thanks , am going to test this week and see if stay connected to papiao,

[shincho]

Well I check this morning and my Mac is not there just the name is , u was using my donation with another Mac and works fine , any suggestions?

[Farmer1]

i would say to keep trying and send them a email explaining your situation

[Marley]

make it all 00:00:00 and save then try you numbers

[shincho]

I try that , and I try in 2 diferent donations, same results,

[Marley]

then do what farmer1 said

[Bkman2020]

Take picture of device mac number include picture when sending email.