Account block or expired

Hi,

I’m having an error with my account.
it say’s account is block or expired
Contact your service provider
Code: 7

I tried resetting, but it didn’t help.

Anyone else having the same problem?

(my service expires on February 28, 2023)

Changed portal and everything works!

Quote:

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Originally Posted by Gasobet

Changed portal and everything works!

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good job :)

Now every time I power off my Dreamlink T3 the message reappears and I constantly have to change portals to watch tv.

Any suggestions?

Quote:

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Originally Posted by Gasobet

Now every time I power off my Dreamlink T3 the message reappears and I constantly have to change portals to watch tv.

Any suggestions?

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How are you connected with that T3 ?
Is it a MAC connection alone?
Or is it a MAC connection and credentials added ?
Or is it with no MAC attached but connected thru Credentials only ?

Try changing that up, depending how your T3 is connected now.


You could also try changing your 12 digit Donation number at the login papiao website. *Ensure to save the new number in case it does not show back up next login.
You could also try setting the Country lock to 'All Countries'. *This sometimes works but again it may have to be redone often as you are doing now with your portal.

Maybe a reset on your Home Networking as well (Router/Modem)

I’m connected with MAC & Credentials.

I’ve changed the country lock to all countries. Seems to be working.

I’ll update if it stop working.

Thanks Crazed!

Quote:

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Originally Posted by Gasobet

Now every time I power off my Dreamlink T3 the message reappears and I constantly have to change portals to watch tv.

Any suggestions?

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Gosobet,
Are you using Rocket? When you say you changed portals to make it work, did you put the same info in another portal, disconnect the 1st portal and connect to the 2nd one? My nephew has the same problem with the code 7. I added credentials and allow all countrys at his donation checker, and the code 7 is still there.

Quote:

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Originally Posted by hapy

Gosobet,
Are you using Rocket? When you say you changed portals to make it work, did you put the same info in another portal, disconnect the 1st portal and connect to the 2nd one? My nephew has the same problem with the code 7. I added credentials and allow all countrys at his donation checker, and the code 7 is still there.

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I think Gasobet meant that he changed URL portals at the login website. Gasobet must be using iptv66 or nfps thou, because the user can not change the URL portal with Rocket.

But I may be able to help with that, so I will send you a private message right now :)