Dreamlink T1 Plus 2 green lghts - Help me please

Hi guys something odd just happened to not just 1 but 2x of my dreamlinks... Both devices will no longer boot and stays stuck with 2 green leds on. Everything was working fine until the latest update. First unit stopped responding and I had to restart it via switch. 2nd unit started showing the same issue a couple hours later... Now both units will not boot. Both stays with 2 green led. I have tried the reset process but it seems like the box isn't even taking the remote commands... Both devices were purchased from ****************. Does anyone have experience dealing with them regarding warranty? I saw several other members have this issue... Is this a firmware caused problem or am I just part of the unlucky batch of lemon boxes?

Thanks in advance if anyone has any suggestions or something I can try.

Things I have tried so far:
- reset file in usb + remote channel up button
- unplug/plug in ethernet cable
- different hdmi cables
- different TVs
- reset file + usb keyboard (in hopes of triggering reset)

Did you try a hard reboot Unplug for 10-15 seconds and plug back in

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Originally Posted by Farmer1

Did you try a hard reboot Unplug for 10-15 seconds and plug back in

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Yes, tried that and still nothing... I'm hoping **************** honors the warranty...

If they are a authorized dealer they should honer the warranty.

I sure hope so... It's a dealer recommended on the sticky post... It's been several days with no response... Worried I may be stuck with a door step.

I would contact them again
It sure wouldn't hurt

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Originally Posted by deuceduzi

I sure hope so... It's a dealer recommended on the sticky post... It's been several days with no response... Worried I may be stuck with a door step.

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deuceduzi, check your PM
I might be able help you

Thank you for your help Captain! :D I just sent another email. Hopefully all goes well and they take care of me. I'll keep you posted.

Quote:

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Originally Posted by deuceduzi

Thank you for your help Captain! :D I just sent another email. Hopefully all goes well and they take care of me. I'll keep you posted.

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You're Welcome,Email me your receipt and I will try my best to help you out.
CK

Anyone found a fix for this issue where 2 solid green lights and box will not boot ?

Same issue here. Anyone have a solution?

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Originally Posted by fher05

Same issue here. Anyone have a solution?

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There must be a hard REBOOT like the 1st dreamlike
You had to stick a hard and thin metal in the a/v hole at the back of the box and bit will show you the menu for REBOOT witch it was a great idea for the inventors of this great mechine

Just throwing this out there. As I'm old school and have seen this type of issue with old boxes, is it possible you have run the box out of space and it's frozen. With rooted boxes there was always a back door way to clear files and data. i know there is a reset file but if the box has zero space it cant even install it. The only ones that can tell is the ones that have had this happen and if they had to many apps installed esp kodi with a large build. I do not have a fix for this just trying to see if this might be a cause and if it is then a fix can be put in to stop future issues.

Quote:

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Originally Posted by fher05

Same issue here. Anyone have a solution?

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Seems like there is no solution beside going back to the dealer to exchange the unit.

Unfortunately there is no hard reset button on the T1 Plus box.

I have same problem with my T1 plus since about beginning of December 2017. Solid 2 green led's at the front and box wont boot no matter what I did and not responding to remote control either. Recovery file method doesn't work in my case. I know people on other forum tried and no success at all. Very unlucky bunch of guys. I have send 2 emails to my reseller iptvstore.ca regarding replacement, they won't even reply. Seems like another door stop in long history of testing and time to move to something new again, of course sold by different reseller then iptvstore.ca

The growing number of people reporting this problem has me a bit afraid to use mine unless I need to record something. I won't recommend the T1 to anyone, and I'll definitely be refusing to upgrade to a newer box (T2 or Z7) until I know they don't suffer the same design flaw. A friend of mine had his box die after only a couple months of use. No obvious pattern to put a finger on, seems pretty random at this point.

might have to figure out to get into recovery mode as its android base.

Ifound this guys try it : get into the internal recovery by powering off in the back button then press the front channel down key and when you see about 4 to 5 under scores in the display like this------ press the channel up key,wait a few seconds and recovery will come up then you just proceed to wipe data factory reset and wipe cache partion

I think the instructions above are similar to android devices going into recovery mode.

That does not apply to the T1 plus thou Bkman
There are no channel functions on the front of the box, nor is there a display :eek:

Must be another way to do same procedure thou ?

try the remote

think the lines will show on the tv

did it work?

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Originally Posted by Bkman2020

did it work?

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I do not know.
There is no such issue with the T1 plus boxes here :)

oh ok no problem , but im sure there is a recovery option all android devices have em.

Bkman2020, - I've tried your method few times, no lines cross the tv screen, no movement. "No Signal"

wondering if odin tool will work here? kof

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Originally Posted by olej10

Bkman2020, - I've tried your method few times, no lines cross the tv screen, no movement. "No Signal"

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k sorry will keep trying thanks

im sure there is a way how do they program android devices.

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Originally Posted by Bkman2020

im sure there is a way how do they program android devices.

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On most Android devices, you can enter Developer Mode by clicking the Build number in Android settings 7 times in a row. That will enable USB debugging and allow you to connect via ADB.

Have you guys tried removing all external drives and the SD card before booting? That worked for me on my T2 when it wouldn’t boot.

My friend's T1 had no SD card or external USB device and wouldn't boot. No way to enter the Android settings if it won't boot and nothing shown on the screen.

Dreamlink T1 Plus malfunction

Yes, this is the very same problem I have, and it is listed elsewhere on the dreamlink t1 plus forum

I have a Dreamlink T1 Plus only about six months now, and still under warranty.
I have tried to contact the seller via email. There is no postal address and telephone number. And there have no replies to the many emails sent.

This is the problem:
I am seeing two hard green lights in front of the box. Of course, one green light tells you the box is receiving power from the AC adapter.

I cannot do anything, not enter the box. I took off the AC adapter, put it back on, still the same thing, two hard green lights in front of the box.

I took off everything, HDMI cable, ethernet cable, tried it on other ac outlets, still the same thing, two hard green lights in the front of the box.

I have been advised to try a revised version of the Factory Reset file, as I am trying to get hold by email of the company I was advised to buy it from. I believe this is the same company you are speaking of, There has been NO response to all my emails sent to them. There is no reputable company name, no postal address and telephone number, all a form to fill out an email, and there is NO response from them.

Someone should get hold of this company and advise the person to respond, and I am looking for a response from anyone here

I've read 20-30 users posts on various Forums, all with the same problem, and most with the same result.
Unrepairable by the user.
Warranty replacement, if even possible is the only cure.
This is just FYI (Dont shoot the messenger)
/kens

Anyone found a solution for 2green lights in dreamlink t1plus

Quote:

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Originally Posted by frankglo

Dreamlink T1 Plus malfunction

Yes, this is the very same problem I have, and it is listed elsewhere on the dreamlink t1 plus forum

I have a Dreamlink T1 Plus only about six months now, and still under warranty.
I have tried to contact the seller via email. There is no postal address and telephone number. And there have no replies to the many emails sent.

This is the problem:
I am seeing two hard green lights in front of the box. Of course, one green light tells you the box is receiving power from the AC adapter.

I cannot do anything, not enter the box. I took off the AC adapter, put it back on, still the same thing, two hard green lights in front of the box.

I took off everything, HDMI cable, ethernet cable, tried it on other ac outlets, still the same thing, two hard green lights in the front of the box.

I have been advised to try a revised version of the Factory Reset file, as I am trying to get hold by email of the company I was advised to buy it from. I believe this is the same company you are speaking of, There has been NO response to all my emails sent to them. There is no reputable company name, no postal address and telephone number, all a form to fill out an email, and there is NO response from them.

Someone should get hold of this company and advise the person to respond, and I am looking for a response from anyone here

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Did you buy from one of the links posted in the Sticky Post?
If so, I can get Contact info for you.
Let me know
Send me a PM
CaptK

Yes, it was bought from the same seller.
The reset file did not work, and all other attempts did not work, so I take it that there is no known solution to the two steady green lights at the front of the box.
I finally made contact with the seller and will be returning the box very soon, as it is still under warranty.

On another note, MrPat's post above is interesting. The Plus in this box means too many things, too many programs to contend with, and maybe too little space and memory. And if this is so, then it can happen again, and again.

I will let you all know what the seller did, whether repair and how, or replace completely.

Just had another T1+ suddenly go dead, 2 green lights, black screen. Have been reading about this problem on different forums for months now. You would think that after all this time somebody, somewhere would have at least identified the cause, even if there is no cure. The reset file is a joke. 0 bytes. And the guy who posted it keeps insisting there's something in it. Like the Emperor Who Wore No Clothes.

Quote:

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Originally Posted by gmoore

Just had another T1+ suddenly go dead, 2 green lights, black screen. Have been reading about this problem on different forums for months now. You would think that after all this time somebody, somewhere would have at least identified the cause, even if there is no cure. The reset file is a joke. 0 bytes. And the guy who posted it keeps insisting there's something in it. Like the Emperor Who Wore No Clothes.

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Contact and or Return it to where you bought it. If you bought from Authorized Dealer, you'll have no issues.
The reset file is a command file hence 0 bytes, Explained in the instructions "Reset file contains just a command in it. The Zip file is actually 148bytes"
I'm "The Guy" who posted it. It too works.

Quote:

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Originally Posted by Captainkangaroo

Contact and or Return it to where you bought it. If you bought from Authorized Dealer, you'll have no issues.
The reset file is a command file hence 0 bytes, Explained in the instructions "Reset file contains just a command in it. The Zip file is actually 148bytes"
I'm "The Guy" who posted it. It too works.

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I opened the file with a hex editor and verified that it contains nothing. Maybe it's the file name itself that is the command? Although the file name does not contain 148 bytes either. The same link is posted on other forums and on all the forums where it has been posted nobody has ever gotten it to work as far as I can tell.

As far as returning it, what is the warranty period? How about returning it to the factory?

Why two green lights? I never noticed before but a box that is working only shows one green light. What's the other one for?