We have been seeing some members with their channels not matching what the server has.
If your channels start at #1 then that is not a match to the service.
The service starts at channel #77
To get your channels to match, open the DOL and use the Setting option (same place you find the Portals option and a few other options)
In the Settings, scroll till you find the Channel Group Numbering and turn that OFF
That should fix your channel numbering to match the service.
Channel 77 should now be your first channel.
