please contact your provider to register your device

[jero46]

hi i have this message on my 2 mag254 for two days but my iks receiver works well with same donation i reboot the box same problem i need some help thanks :confused:

[K00lKatT]

re-link your mac addys...

[jero46]

thanks but how re-link the mac adress a little bit confused

[dale-63]

Go to iks rocket click on rocket status delete mac address put the mac address from u mag back in

[cjiour]

I have the same thing on my screen 2 days I have .an I have a problem I try to buy a donation since yesterday I have failed when I try to pay need help

[jero46]

ok but i go to check my status on iks66.com and my mac adress is again valid ???

[jero46]

ok if i understaind i go to my status i delete my mac adress and i write my same mac adress that's it

[dale-63]

ok if i understaind i go to my status i delete my mac adress and i write my same mac adress that's ityes did u try it

[big dady]

ok if i understaind i go to my status i delete my mac adress and i write my same mac adress that's it

After you must restart the Mag box portal

[jero46]

After you must restart the Mag box portal
not working i go to my status i erase my mac adress and i write my same mac adress and submit i restart the mag254 always the same message
please contact your provider......:confused:

[big dady]

go to route checker change/mac address and change one number when it say successful change it back to the original Mac address from you mag box. After that one say successful now restart the portal on your mag box

[jero46]

go to route checker change/mac address and change one number when it say successful change it back to the original Mac address from you mag box. After that one say successful now restart the portal on your mag box
yessssssssss thanks you very much big dady i did yours instructions and now everything works very well :D

[big dady]

Glad i could have help

[Aneira1]

I need some help mine have that same problem And I deleted my whole MAC address now I don't know what to do please help 😩

[dale-63]

Put u mac address back in and click on submit make sure u put the dotes and numbers in it may take a second or two for it to take holed when it goes through the screen should rest

[big dady]

I need some help mine have that same problem And I deleted my whole MAC address now I don't know what to do please help ��

Did you even read the thread the answer is on post 11 and 12

[dale-63]

When it goes through change two numbers let it go through then put the right mac on relink it should work please post let us know if it worked thank u

[floder2]

tried that................won't take my mac address......says mac already exists.............never had a donation linked to this mac ever before..........

[jero46]

go to route checker with your number donation after change the mac adress changed the last 6 numbers after check that change was made after rewrite your true last 6 numbers of your mac adress restart System that's all :)

[floder2]

Don't know what rout checker is...I'm using rocket donations and all i can do is check donation..check mac and link mac

If I check my mac from the box...it says it already exists.............if I try to link the mac ..it says it is already in use....that is with my real mac and the one I made a mistake with......(off one digit) if I try to put a fake one in to link with changing the last 6 digits....it accepts it...but when I change it to my real mac......it says mac already exists...........does not change..........

[floder2]

is there anyway to find out what donation is linked to the mac address ....in case somehow I mistakenly used a random donation number

[big dady]

Check your email it will tell you your donation number unless you didn't buy one and trying to steal one

[floder2]

Check your email it will tell you your donation number unless you didn't buy one and trying to steal one

Buzz off ......................your a nincompoop ................bought this one 5 months ago..........don't have any records of it anymore

[big dady]

I'm a nincompoop smart enough to keep records unlike you

[floder2]

When it goes through change two numbers let it go through then put the right mac on relink it should work please post let us know if it worked thank u

Contacted Rocket and they fixed the problem........................all is well

[2Guido]

Well...have the same problem. On the rocket site i can verify my order info etc, but when I try to check the Rocket status, I put in my donation ID and the verify numbers and it constantly gives me invalid information, so I cannot re-link my MAC address. What am I doing wrong ??