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grodri1972
09-02-2015, 07:56 PM
for some reason my box is not updating its getting stuck on update screen i reset the box still doing the same any ideas guys?

K00lKatT
09-02-2015, 07:59 PM
if it's stuck, how did you reset??...are you referring to a hard boot or fac. default??

grodri1972
09-02-2015, 08:05 PM
Factory reset i tried both manual reset too

grodri1972
09-02-2015, 09:43 PM
Im thinking maybe the server

Cali9dub
09-02-2015, 10:18 PM
Pretty sure it's not the server. Mine has been stuck for several days. Still waiting on customer service to "push" an update to my box. In the meantime it doesn't even make a good paperweight because it's too light! Lol. Good luck. Hope yours starts to work. 😞

hoadzman
09-02-2015, 10:46 PM
Same issues here, stuck installing package nothing is working, isn't there a manual update we could go back to version 1.0.16 or up to 1.0.18, help?

grodri1972
09-03-2015, 01:09 AM
Agreed need help stuck installing package

Bkman2020
09-03-2015, 01:19 AM
Try posting in the avov site they have there own blog support.

Marley
09-03-2015, 02:35 AM
they read it here to david did every few days

Bkman2020
09-03-2015, 09:25 AM
I know but since richard is new he needs to catch up thats why maybe someone else can help over there as well

Marley
09-03-2015, 08:00 PM
did you read this
http://avov.tv/tvonline-update-june/ it may help you

grodri1972
09-03-2015, 10:24 PM
is this a firmware that we can use to downgrade our box?

Cali9dub
09-03-2015, 11:35 PM
did you read this
http://avov.tv/tvonline-update-june/ it may help you

That update produced an error for me. Didn't work/wouldn't update 😩

Marley
09-04-2015, 12:38 AM
use the right one ?

Marley
09-04-2015, 12:47 AM
and dont have nothing but that on stick fat32

Cali9dub
09-04-2015, 01:51 AM
Produced an error. Didn't work.

Marley
09-04-2015, 04:41 AM
what error

grodri1972
09-04-2015, 08:45 AM
I tried too would not update got an error message

Cali9dub
09-04-2015, 11:50 AM
what error

My version is 1.0.17. Says it's not a compatible update

grodri1972
09-04-2015, 12:04 PM
Mine too not compatible hope they fix soon

grodri1972
09-04-2015, 12:29 PM
That would be great

grodri1972
09-04-2015, 12:30 PM
I would rather get mine fix since i just bought 3 months of service

floder2
09-04-2015, 01:39 PM
is version is 1.0.17 the latest --------or is there one after that...........what is the latest

K00lKatT
09-04-2015, 02:10 PM
as previously stated, 1.0.17 is the latest..updates do not always change the build #..

grodri1972
09-04-2015, 02:19 PM
Hope they come out with a fix soon

grodri1972
09-04-2015, 02:57 PM
If your package installer fails to update do not do a reset the avov box you will be in my situation

Farmer1
09-04-2015, 03:37 PM
I would suggest you all put a ticket in, the more they get the better the harder they may work on it


https://help.avov.tv/portal/newticket

Cali9dub
09-04-2015, 05:17 PM
I would suggest you all put a ticket in, the more they get the better the harder they may work on it


https://help.avov.tv/portal/newticket

Yup. Put mine in 4 days ago !

Cali9dub
09-04-2015, 10:12 PM
Since the "Update "push" to fix installer failure" thread that was asking about the Avov TVOnline issue was closed I guess it can be linked to this one since they are addressing basically the same thing.

Marley
09-04-2015, 10:24 PM
i closed that one because they where talking about the avov2 which is in wrong place hope you box get new update or they fix it they been working hard on doing both

Cali9dub
09-04-2015, 10:53 PM
Oh. Well I started the thread and clearly stated it was for tvonline plus it was posted in the tvonline section which was another good indication it was for tvonline. And I've gotten no help with correcting my tvonline "stuck" box. For only having a handful and a claimed solution it sure is taking a long time. Fixing one a day is better than what's happening so far. 😞. Fingers still crossed.

grodri1972
09-08-2015, 12:31 PM
Its tuesday hope they have a repair for us today

formigax
09-08-2015, 02:23 PM
Welcome to the club body.. I did the same last week.. factory reset.. after that my box stuck on the update package.. still not answer from Avov..

formigax
09-08-2015, 02:28 PM
And like Cali9dub I wrote some post on the same *thread, I WAS TALKING ABOUT AVOV TV ONLINE.. my box.. and you ASFT.. did you close the *thread with out not reason..

theone
09-08-2015, 02:36 PM
And like Cali9dub I wrote some post on the same *thread, I WAS TALKING ABOUT AVOV TV ONLINE.. my box.. and you ASFT.. did you close the *thread with out not reason..

Your post isn't closed. You should do some searching first

http://iptvtalk.net/showthread.php?4071-bought-my-avov/page3

K00lKatT
09-08-2015, 02:49 PM
you'll find Asft doesn't do things without reason..IMO

formigax
09-08-2015, 03:17 PM
I'm talking obout this one..
http://iptvtalk.net/showthread.php?7637-Update-quot-push-quot-to-fix-installer-failure

formigax
09-08-2015, 03:19 PM
Anyway I'm not here to argue. . Or whatever. . I'm just here to complain about the bad costumer service that Avov is having right now..

Marley
09-08-2015, 03:57 PM
did you read this post today from them http://iptvtalk.net/showthread.php?7900-Avov-Lack-of-Response

Marley
09-08-2015, 04:01 PM
good so when this is fixed give them a good post they are working so hard at it

Farmer1
09-08-2015, 04:02 PM
thanks for the update DR great to hear

Marley
09-08-2015, 04:06 PM
do you guys think i lie to you when i say they are working hard at it for you to get this fixed wow thanks { i must lie and delete post to hide chit } thanks guys oh and i closed the thread and told you why look this is tv online section going to close all of this keep this as its tv online only and i got one for you formigax maybe read and do what many member did and get your box fixed told you give them time and i hope you dont work for mag that would really suck

floder2
09-08-2015, 05:03 PM
I called and talked to Avov today..............They said they can push a fix through to boxes that have installer problem..all they need is the S/N of the box....send with ticket..The missing Mac address in some boxes will physically have to be sent back to Avov......................

Marley
09-08-2015, 05:11 PM
thanks for the info floder2 and this is the install problem for the tvonline not the 1.0.7 problem for avov2 dont mix up the two

floder2
09-08-2015, 05:37 PM
Yes it is info only for the Avov-Tv-Online Box

Marley
09-27-2015, 06:11 PM
did you read they are down till tonight said that few time http://iptvtalk.net/showthread.php?8479-need-to-read-package-installer-is-not-working you up not them now wait as you can see i posted it all over the place

Marley
09-27-2015, 07:02 PM
look you need to have the box up date so you can get that and like i said before they are down till tonight so please wait and then do a reset you should be good cant do nothing till then wont get mac or server setting you did a reset that is down please wait thats all i'm trying to tell you it down till tonight oh sorry for up wife got me mad

Marley
09-27-2015, 07:22 PM
i dont think so you should be good when you tried to reset did you get 5 or 6 setup bars they all must say good

Yosemite Sam
09-27-2015, 10:50 PM
did you read they are down till tonight said that few time http://iptvtalk.net/showthread.php?8479-need-to-read-package-installer-is-not-working you up not them now wait as you can see i posted it all over the place

mines been running fine all day

Marley
09-28-2015, 12:07 AM
no that for a reset