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zman
08-09-2015, 01:11 AM
I got a new donation, but my mac address was link to my old donation. I tried to link to my new, it saying Mac address already exist. I tried to unlink to my old donation, and it still saying Mac address already exist. Any Ideas?

bilco
08-09-2015, 01:53 AM
Don't know if u did this or not. GoTo http://iptvprivateserver.is/donation-status.php enter ur Donation number & Captcha.
Your donation details will come up. Tab to the bottom and click on Change IPTV MAC Address. Enter ur new MAC address. If the MAC address shown hasn't changed (is the same) you should be good to go.
The MAC address linked to my old donation was the same for my new donation and I didn't have to
change a thing.

zman
08-09-2015, 02:23 AM
Thank for the reply! There is no mac address assign with my new donation. when I try to add one it say mac already exist when I try to connect to a server I can't.

DarkSide
08-09-2015, 02:26 AM
whats happens when you log in with old donation and just delete your mac and save? and then try to link the mac to new donation

dara
08-09-2015, 02:29 AM
In your old donation, change the mac to something that won't work anywhere... such as 00:AA:00:BB:CC:11 . The old donation should accept that , and you can then link your mac to the new donation.

zman
08-09-2015, 02:43 AM
my old donation. mac address now show 00:00::00:00:00;00 and so does new.when I try to change it says mac already exits.

dara
08-09-2015, 02:45 AM
Back to that old donation... dont use all zeros.

DarkSide
08-09-2015, 02:46 AM
just leave it blank and hit submit

Marley
08-09-2015, 02:47 AM
wont work that way or they changed it

DarkSide
08-09-2015, 02:48 AM
they changed it... i just tried to leave it blank and it worked

zman
08-09-2015, 02:50 AM
I did that Darkside and I also put a false mac dara and still saying mac already exist.

dara
08-09-2015, 02:53 AM
Yeah, it works for me too. The checker will not let you enter all zeros though.

zman
08-09-2015, 02:58 AM
any more ideas dara?

dara
08-09-2015, 03:06 AM
Take your old MAC that used to work, and change the 79 to 78 and see if that will be accepted for your old mac, if you can't do what DarkSide said. I rather you try to leave that MAC blank clearing the new 78 number for someone else, and I don't know why you can't null it out.

zman
08-09-2015, 03:23 AM
Did that but it still saying mac already exits.

dara
08-09-2015, 03:42 AM
Is your old donation inactive? Every time I clear the mac and submit on my old donation, it does change it to all zeros.

You then should be able to put that old mac into the donation checker for your new donation and change it. Unless someone swooped in to take that mac you should be able to link it to you new donation.

zman
08-09-2015, 05:08 PM
yes inactive? Both donation show it has been cleared. I tried to add mac to new donation and it says already exist. I don't know what to do.

Marley
08-09-2015, 05:12 PM
now just to make sure this is your tvonline box mac address from box that you are trying to add and get mac already exits you have never used it at all right

zman
08-09-2015, 05:45 PM
asft the mac address on my tv online box is the same I used on my old donation. when I try to add to new it says already exits.

Marley
08-09-2015, 06:28 PM
you have done nothing wrong someone is using you mac address take a picture of mac address and email it to them here http://iptvrocket.is/contact.php they need to work this out like i said its not you send them all info

DarkSide
08-09-2015, 06:31 PM
asft the mac address on my tv online box is the same I used on my old donation. when I try to add to new it says already exits.

can you still log in with your old donation? log in with old donation, erase your mac, leave the field blank hit submit... log in with new donation and add mac to the new donation

Marley
08-09-2015, 06:41 PM
done that did that even change to another one someone is using his address

Marley
08-09-2015, 06:47 PM
going to close this told him what he need to do