Random red light - Suspend/sleep mode

[bigivn]

Since the December update, couple of my boxes randomly (usually during the night) go red. They power up without re-boot quickly so I figure they must be in a sleep/suspend mode. Checked settings per factory recommendations including BT off, no effect. Cheers

[bigivn]

Just performed Factory Reset, red light is back next day.

[bigivn]

Performed yesterday Hard Reset so will see.

[NBS]

what are powerkey definitions set at?

[bigivn]

what are powerkey definitions set at?
Selected is "Default"

Red light came back on today.

[NBS]

Selected is "Default"

Red light came back on today.

options are suspend,shutdown and reatart

[Shooty]

Since the December update, couple of my boxes randomly (usually during the night) go red. They power up without re-boot quickly so I figure they must be in a sleep/suspend mode. Checked settings per factory recommendations including BT off, no effect. Cheers
A couple of things to try that may relate to the cause of the problem;
- Turn off all CEC control functions on both the STB and the TV. (TV can be set to turn off STB(which might cause a fault))
* CEC settings on Android STB's, are usually in the Display section of the Android settings.

- What I read was there was a bug related to the BT remote functions and problem may not present if using the IR remote only.
* This may require a sys reboot to clear the code for the BT module.

/Shooty

[bigivn]

options are suspend,shutdown and reatart
Shutdown Thx

[bigivn]

A couple of things to try that may relate to the cause of the problem;
- Turn off all CEC control functions on both the STB and the TV. (TV can be set to turn off STB(which might cause a fault))
* CEC settings on Android STB's, are usually in the Display section of the Android settings.

- What I read was there was a bug related to the BT remote functions and problem may not present if using the IR remote only.
* This may require a sys reboot to clear the code for the BT module.

/Shooty
All Was done/tried before including BT Off. Thanks

[bigivn]

Well its still doing it several times a week. What I did notice it happens usually between 6 and 8 am.

[bigivn]

Installed BuzzTV 5, still does it.

[nob0dy]

Installed BuzzTV 5, still does it.

does it on one of my xr4500's too , the power cable is sensitive because i keep unplugging and re-plugging it in else-where .

a reusable twist tie attached to the other wires firmly solved the red light of death for me .


hope this helps .... :D

[bigivn]

Well I have 3 of these 4500 and they all do it randomly, without being touched or played with cables.

[nob0dy]

Well I have 3 of these 4500 and they all do it randomly, without being touched or played with cables.




yes i have two as well ....

did you try using a reusable twist tie to support the power cable ?

it honestly fixed the problem for me .

stb(s) used two xr4500 firmware used v20220106


https://i.ibb.co/ngTrCMW/buzzxr4500.jpg




try using a reusable twist-tie like i am above , and see if the problem continues ..... hope this helps ..... :cool:

[bigivn]

yes i have two as well ....

did you try using a reusable twist tie to support the power cable ?

it honestly fixed the problem for me .

stb(s) used two xr4500 firmware used v20220106


https://i.ibb.co/ngTrCMW/buzzxr4500.jpg




try using a reusable twist-tie like i am above , and see if the problem continues ..... hope this helps ..... :cool:

Tried it but NO GO.