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85am99
04-06-2018, 07:19 PM
In canada
Have reciever hard wired ethernet at 200 speed unlimited

Box sometimes just cuts out and says "loading" and freezes.
Unplug and plug back in 10 times a day. Its annoying for one of the "best" boxes out there.

It just happened
I went into ethernet settings.. said

Internet connection :"No" under automatic

...click on manual... go back to automatic 1 second later and says

Internet connection "Yes"

And works again

Can anyone help me out on this issue please

Mano9423
04-13-2018, 06:38 PM
Could be a hardware problem. Maybe the network adapter is faulty?

However, just to test, I went into the network setting of my box and it also initially said No about the internet connection and after a couple of seconds it said Yes. I have never experienced any consistent issue with buffering that I couldn't trace to either the provider or my network, so I would imagine there is just a delay in the network connection settings displaying the status, not necessarily a lack of connection.

Have you tried a different service provider with similar results?

Munstah
04-18-2018, 11:41 PM
In canada
Have reciever hard wired ethernet at 200 speed unlimited

Box sometimes just cuts out and says "loading" and freezes.
Unplug and plug back in 10 times a day. Its annoying for one of the "best" boxes out there.

It just happened
I went into ethernet settings.. said

Internet connection :"No" under automatic

...click on manual... go back to automatic 1 second later and says

Internet connection "Yes"

And works again

Can anyone help me out on this issue please

defect, I've replaced two units so far for that same reason. It's not a common issue, very small % I've seen with this defect. I would contact your seller and have them replace for you.