HELP WITH MAG254 Setup

[TVEXPRESS]

Three Days without service here is what I did and here is the result.

1 Entered in the Box the URL s2.IPTV66.tv
2 off of Subscription e-mail I am told Enter order number and MAC ID of box unsuccessful attempt at entering MAC ID 00:1A:78:XX:XX:XX this is unsuccessful as it
Keeps bouncing me to screen asking route number ?

3 Reboot machine all I get is my STB is blocked, call provider. What can I do to remedy this situation

[crazed 9.6]

00:1A:78:XX:XX:XX

That is not a Mag receiver MAC addy
The Mag receiver would have a 79 and not a 78

00:1A:79:XX:XX:XX

[TVEXPRESS]

Sorry I error 00:1A:79:XX:XX:XX was the Mac Please help ...

[greg]

just look on the bottom of the mag 254 for mac address use that one