Avov TvOnline 4 PSU Replacement

[Kimbo]

Hello,

It has been brought to our attention that some TVonline 4 units have a power supply issue. This is where a small buzzing noise is heard from the power supply unit when it is plugged into the wall power outlet.

We have investigated this slight issue and have already resolved it. We have already gone ahead and got the replacement power supply units into production. This means any user who has experienced this defect will be sent out replacement power supply unit’s with no additional cost’s to the customer (including shipping).

Please do take into consideration that it was only a small percentage of customers who were affected and does not affect your hardware at all. We request if you are affected, please fill out the form below and we will ship the replacement power supply units immediately in the fastest method possible.

Thank you for understanding.


Fill out the form on the below link


http://avovtech.com/2016/06/08/tvonline-4-psu-replacement/

[Dno933]

Thanks bud just filled it out. Brings me peace of mind

[Kimbo]

Avov has great support and I'm happy that they are doing this!!

[mbry]

No noise from mine but it's great to see the A-teams on it and has replacement parts available. Great job guys.

[Kimbo]

Thank you ASFT

[Marley]

sorry in wrong place was going to warn someone but i made this into a sticky so all can see and thanks

[Dno933]

Out of curiosity anybody receive their replacement yet

[Marley]

I can't tell you didn't. have that problem h

[pigbait]

Just got my avov tv online last week and PSU is just screaming. Filled out the forms and have had no response from avov

[CjWithDATech]

I filled it 13 days ago, a couple of hours after it was first announced. Made 100% sure everything was accurate. and still nothing... so much for
please fill out the form below and we will ship the replacement power supply units immediately in the fastest method possible.

[pigbait]

I filled it 13 days ago, a couple of hours after it was first announced. Made 100% sure everything was accurate. and still nothing... so much for


it ok to say something no bashing

[Dno933]

Well stuff coming from China takes a month to receive passing customs and all that. Yes it has been 3 weeks or so for me but I knew that it wasn't coming anytime soon

[pigbait]

Well im returning my avov online. Its a POS

[crazed 9.6]

Well im returning my avov online. Its a POS

no.
That power supply may be a POS, but the avov is not

[Dno933]

Anybody get it now. I don't want to even use my tvonline 4 anymore until I get it

[CjWithDATech]

here is what an agent told me when i went to ask on their online chat service.


we have new psu coming in next wed, after that we will start to ship out

alright thank you, will i be receiving an emial with the shipping order?

3 days ago
Um...Sorry, we lost all our data yesterday.
3 days ago

you should fill out one more time
3 days ago

our web team is not finish up for the support ticket yet
3 days ago


Pls tomorrow come visit our site one more time and fill up.

[Dno933]

Your a gem. Thanks for looking out. Asft; u should make an announcement to fill out the PSU replacement form again??

[Marley]

i was waiting till they have them in there hands i know they where shipped here is website i like to here it from them they should tell you
http://iptvtalk.net/showthread.php?20070-New-AVOV-Official-Website

[Dno933]

i was waiting till they have them in there hands i know they where shipped here is website i like to here it from them they should tell you
http://iptvtalk.net/showthread.php?20070-New-AVOV-Official-Website
Just called them. They said to stop by there office to get it. But ye they said they did lose all there info. So either wait for the form to show up or start a ticket whatever floats your boat

[Marley]

see they need post that on there website first telling all what to do they been hack as you said now lets see proof that all is good again told you go here http://iptvtalk.net/showthread.php?2...ficial-Website and start new ticket show us your ok fix this audio problem we have on 4k tvonline us channels please need that bad and they said on 8 they are looking into that let see a fix please show us your alive and still kicking i luv my 4k box fix whats wrong please

[mbry]

Frustrating isn't it. I'm just dangling waiting for some good news from Avov like the rest of us. Just happy my plus box is is working great. Hope they don't update it and screw it up like the 4K boxes.

[Marley]

no im not down just usa channels no sound and that should be a ez fix if they get too it which they said they would giving them time but hope soon im still a avov guy and luv the boxes